Privacy Policy
Questions? Contact [email protected]
RoboCent, Inc. Privacy Policy Last Modified: September 5, 2025
RoboCent, Inc., a Virginia corporation (“RoboCent”) is serious about protecting your privacy. We appreciate your trust and will strive to protect your privacy carefully and sensibly. This notice (this “Privacy Policy”) describes how we may collect personal information from the visitors to our site (the “User,” “you,” or “your”), how we may use that information, with whom we may share it, what choices you have regarding it, and how we protect it. This Privacy Policy is incorporated into and is a part of the Terms of Service of www.robocent.com (this “Website”), and we encourage you to become familiar with the terms and conditions contained herein.
Consent
By accessing and using this Website, you agree that you have read and understand this Privacy Policy, and that you accept and consent to RoboCent’s privacy practices described in this Privacy Policy.
Changes to Privacy Policy
RoboCent reserves the right to change the terms of this Privacy Policy at any time. RoboCent may change its privacy practices because of changes in relevant and applicable legal or regulatory requirements, the business or business practices of RoboCent, or in its attempts to better serve your needs. Notice of such changes to RoboCent’s privacy practices will be given in the manner described in RoboCent’s Terms of Service, as posted on the Website, and a revised Privacy Policy will be posted on the Website.
What Information Does RoboCent Collect?
RoboCent may collect various types of information from or about you, depending on how you use the Website and its various features. In particular, during the Website registration process and the process for accessing the services available on the Website, you supply RoboCent various types of information, including personal information that you choose to disclose, and information regarding how you use the Website, which RoboCent collects as you interact with the Website.
With respect to personal information, you may provide RoboCent with various types of information. Such information may include:
Identifiers (e.g., your name, address, telephone number, e-mail address, and other similar information)
Financial information (e.g., transaction information, billing and payment information that you voluntarily provide through the Website).
Commercial information (e.g., interest in specific products or services, other similar information)
Internet or other electronic network activity information (e.g., IP address, browser type, cookies used for identification, and information regarding a user’s interaction with the Website).
Should you purchase or use any RoboCent products or services on or through the Website, the information that you supplied during the registration process may be used to track details about those purchases or use. RoboCent may collect email addresses from customers and visitors of the Website for the purpose of communicating with customers.
RoboCent may also retain the content and metadata regarding any correspondence you may have with RoboCent or its customer service representatives, regardless of the mode of communication by which such correspondence was made. This includes, without limitation, any information contained and consented to, as described in the Terms of Service. This information helps RoboCent to improve the Website and the materials, products, and services that it offers on the Website, and to more effectively and efficiently respond to both current and future inquiries.
As with many other web sites, the Web servers used to operate the Website collect certain data pertaining to you and the equipment and communication methods that you use to access the Internet and the Website. Without combining this data with other sources of information, the Web servers do not readily identify you. The Web servers do reveal such things as the Internet protocol (“IP”) address assigned to your computer, pages you accessed on the Website, or immediately prior to visiting the Website, and the length of time you accessed the Website.
This information is collected to, among other things, facilitate Website operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content and content delivery with regard to the Website and the materials, products, and services that RoboCent makes available on the Website.
Cookies
RoboCent uses “cookies” (small text files stored on your computer) to help track and customize your access and use of the Website. Cookies store and retain information that helps RoboCent recognize you when you return to the Website following a previous visit. Cookies may also store any login or ID assigned to you by RoboCent and the associated password, though this information is stored in encrypted form. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may prevent you from taking full advantage of the Website and the materials, products, and services that RoboCent makes available on the Website.
Additionally, we use certain advertisement networks (such as Google Ads Conversion Tracking, Google Analytics, Facebook Pixel) that use retargeting cookies to collect certain information about you (including the pages and content you view, the date and time of such views, and location information associated with your IP address).
You may opt-out or adjust your preferences for cookies, including those used for retargeting, by utilizing the tool available upon visiting the Website or by accessing the “Cookie Settings” tool in your browser.
Third-Party Analytics Services
We use Google Analytics to better understand the behavior of visitors to our websites. This includes anonymized data associated with your IP address, such as pages viewed on the Website, length of time on the Website, browser used to access the sites, and device used to access the Website. The information collected does not personally or directly identify you or your street address. To learn more about how Google uses data when you visit our Website please visit: How Google uses information from sites or apps that use our services – Privacy & Terms – Google. You can opt out from the use of Google Analytics by following the instructions provided at: Google Analytics Opt-out Browser Add-on Download Page.
Children’s Data
RoboCent does not collect personal information from children. Children under 18 years old are not the target audience for the Website. To protect their privacy, RoboCent prohibits the solicitation of personal information from these children. If you are under the age of 18, please do not submit your email address or any other personal information to RoboCent through the Website. If you are between the ages of 16 and 18, you must register through your parent or guardian, with their permission, to access the Website.
How Does RoboCent Use the Information That We Collect?
In addition to the uses mentioned or described above, RoboCent uses the information that it collects from or about you to improve the materials, products, and services that RoboCent makes available on the Website, to notify you of changes made to the Website or new products or services made available on or through the Website, to evaluate your needs and customize Website content delivered to you according to those needs, to facilitate the processing of any purchases or uses you make through the Website, to send you promotional material from RoboCent or its affiliates, and for other legitimate and lawful business purposes of RoboCent. Other than to the extent necessary or convenient for RoboCent to perform the Terms of Service, RoboCent does not share information collected about you with third parties, except with regard to certain special programs that it offers in connection with some of its business affiliates, which may involve special promotions and/or pricing, and in which you may, or may not, be participating. Should you register as a participant in one of those programs, RoboCent will acknowledge your registration and notify its applicable business affiliate of your registration, thereby enabling you to receive the corresponding program benefits. RoboCent does not sell personal information of any of its Website users, registrants, or subscribers.
How Does RoboCent Protect Information Collected About You?
RoboCent places a high value on protecting information transmitted via this Website. For this reason, RoboCent uses state-of-the-art security solutions to process payments and to provide secure communication methods. RoboCent’s payment services providers use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include, but are not limited to, data encryption, firewalls, and physical access controls to building and files. RoboCent takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on our Website. However, no security system is impenetrable. WE CANNOT GUARANTEE AND HEREBY EXPRESSLY DISCLAIM THAT INFORMATION USERS SUPPLY TO US WILL BE TOTALLY SECURE.
Do We Disclose Information to Outside Parties?
RoboCent will not share your information to anyone outside of RoboCent, including, without limitation, its affiliates, or any third parties. RoboCent does not sell, trade, or otherwise transfer to outside parties your personal information. RoboCent, in its sole discretion, may release your information when it believes release is appropriate to comply with the law, enforce its site policies, or protect its or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may transfer or subprocess personal information: to our service providers (such as our customer support specialists and email campaign providers, payment processors, etc.), who are only permitted to use the information to provide services to us and you; as required by law or legal proceeding or to protect our or others’ legal rights; and in connection with an acquisition, merger, sale, or other transfer of all or any portion of our business.
We have disclosed for a business purpose to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer:
Identifiers (e.g., your name, address, telephone number, e-mail address, and other similar information)
Financial information (e.g., transaction information, billing and payment information that you voluntarily provide through the Website).
Commercial information (e.g., interest in specific RoboCent Services, other similar information)
Internet or other electronic network activity information (e.g., internet protocol address, browser type, cookies used for identification, and information regarding a user’s interaction with the Website).
Linked Sites
For your convenience, some hyperlinks may be posted on the Website that link to other web sites not under the control of RoboCent. Other company logos may also be posted on the site as service providers to or clients of RoboCent. Please note that this Privacy Policy applies only to RoboCent’s Website and not to other web sites of other organizations to which it links. RoboCent is not responsible for the privacy policies or practices of any other third party sites. You should make your own inquiries regarding them. In addition, when you initiate a transaction on a web site that this Website links to, even if you reached that site through this Website, the information that you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read the linked site’s privacy policies to understand how they use and protect the personal information that they collect. RoboCent is not responsible for the privacy or information practices of its suppliers or any third party web sites.
What Choices Do You Have?
You may update at any time the information about you and your personal preferences stored on the Website derived from your registration on the same. You may choose to opt out of receiving future marketing or promotional email messages from us. Each such email (excluding non-promotional communications, such as those responding to your specific inquiries or related to your relationship with us) sent by us contains an “unsubscribe,” “opt- out”, or similar link with instructions on how to remove yourself from the applicable email list. Additionally, we may always email you in response to your correspondence or in connection with any other transactions you have with us.
State Privacy Rights
You may be entitled the following privacy rights listed below based on various state privacy laws, including if you are a resident of California, Colorado, Connecticut, Florida, Oregon, Texas, Utah, and Virginia:
The rights to know/access. You may have the right to request to access or know (i) the specific pieces of personal information we have about you; (ii) the categories of personal information we have collected about you; (iii) the categories of sources from which that personal information was collected; (iv) the categories of personal information we have sold or disclosed; (v) the categories of third parties to whom your personal information was sold or disclosed; and (vi) the purposes for collecting and selling your personal information. Generally:
RoboCent has collected the categories of personal information detailed in the section titled “What Information Does RoboCent Collect?” above.
RoboCent has disclosed the categories of personal information detailed in the section titled “Do We Disclose Information to Outside Parties?” above.
The right to correction. You may have the right to request that we correct the personal information that we have collected or maintain about you.
The right to data portability. You may have the right to request your personal information in a format that is portable and useable.
The right to deletion. You may have the right to request that we delete the personal information that we have collected or maintain about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your personal information was collected. If we deny your request for deletion, we will let you know the reason why.
The right to restrict or opt out of the sale of your personal information. You may have the right to opt out of the sale of your personal information. We do not sell your personal information. If this changes we will update our privacy policy accordingly.
The right to equal service. If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our services.
In addition to any rights granted by applicable statute, you may request your right to know and your right to deletion free of charge up to two (2) times in any twelve (12) month period.
To exercise the rights described above, please contact us as follows:
Email: [email protected] (please use “Consumer Privacy” in the subject line) Phone: 202-350-4040 Mail: 1206 Laskin Road, Suite 201-O, Virginia Beach, Virginia 23451
We may require verification of your identity before further processing your request. In certain instances, we may be permitted by law to decline some or all of such request.
Data Retention
We will retain your personal information and non-personal information for as long as it is reasonably necessary to fulfill the purpose for which it was given. Different retention periods apply for different types of personal information based on the purpose for which it was gathered.
We reserve the right to dispose of or delete any or all such personal information or non-personal information at any time (including prior to any specific retention timeframe we may communicate), except as set forth in any other agreement or document executed by both you and us concerning the same or as required by law.
Who Can You Contact For More Information?
Should you feel that your privacy or security is being compromised, or have any other questions regarding RoboCent’s privacy practices or this Privacy Policy, please notify RoboCent using the following contact information:
In Writing:
RoboCent, Inc. c/o FullPAC, Inc. 1206 Laskin Road Suite 201-o Virginia Beach, Virginia 23451 Email: [email protected]
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