Responsible Use Policy
Questions? Contact legal@robocent.com
Last updated
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Questions? Contact legal@robocent.com
Last updated
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User Accountability
RoboCent requires all users to take full responsibility for their messaging activities. Clients must ensure compliance with applicable laws, maintain accurate records, and take corrective actions in case of violations.
Transparency & Ethics
RoboCent prioritizes ethical communication. Clients must ensure that all outreach efforts are honest, transparent, and in alignment with voter protection laws and industry best practices.
Messaging Policy
RoboCent enforces strict compliance with FCC and TCPA regulations regarding SMS messaging and RoboCalls. All SMS messages must be sent manually by an individual, and RoboCalls are strictly limited to landlines. No automated or bulk messaging is permitted.
Zero Tolerance & Compliance Policy
RoboCent upholds a zero-tolerance policy for misuse of services, requiring full compliance with all applicable laws. Utilizing RoboCent’s services binds users to an indemnity agreement, protecting the company from liability arising from service misuse.
Our Data Compliance Agreement (DCA) outlines client responsibilities, security measures, and legal protections to ensure compliance with federal and state regulations pertaining to data use.
Regulatory & Industry Compliance
RoboCent actively engages with regulatory bodies and enforces industry standards to ensure lawful and ethical messaging. Clients must adhere to TCPA, FCC, FTC, and CTIA guidelines to maintain transparency and compliance.
Users of the RoboCent platform agree to our Acceptable Use Policy, signifying their commitment to responsible service usage. This policy encompasses the ethical use of our services, prohibiting spam, fraud, and any form of misuse. Adherence to this policy is crucial for maintaining the integrity of RoboCent's services and the trust of our user community. Violations of this policy are taken seriously and may lead to service suspension or further legal action to enforce compliance and protect all stakeholders.
By utilizing RoboCent's services, users agree to our Terms of Service, which constitute a binding legal agreement. These terms outline the operational use of our platform, user responsibilities, privacy policies, and the scope of service provided. Users confirm their understanding of these terms with continued use of the platform. It is the user's responsibility to stay updated on any term changes, as ongoing use indicates acceptance of the current and any revised terms.
Report illegal robocalls to help maintain industry integrity. Your action aids the FCC's active pursuit of violators, with enforcement that includes substantial fines and legal repercussions for offenders each year.
Reduce intrusive calls by adding your phone number to the National Do-Not-Call list. While this may not stop all unwanted calls, it can significantly decrease the number from compliant vendors.
For additional privacy protection, consider Incogni’s personal information removal service. can help scrub your data from various brokers, reducing unwanted contact.