Responsible Use Policy
RoboCent, a national phone messaging platform, requires our customers to follow Responsible Use of our services.
Peer-to-Peer SMS Policy
RoboCent enforces a strict manual-only policy for SMS delivery. All text messages distributed via our platform must be sent individually by a person, not by any automated system.
RoboCall Policy
RoboCent restricts RoboCalls to landline phones exclusively, upholding a strict no-mobile-device contact rule without exceptions, in compliance with regulations.
Zero Tolerance
RoboCent upholds a stringent zero-tolerance stance against misuse of services, insisting on adherence to all relevant laws and regulations for legitimate service use.
Indemnification Clause
Utilizing RoboCent's services binds users to an indemnity agreement, protecting the company against any breach of our service terms.
Regulatory Cooperation
RoboCent actively engages with regulatory bodies, including the FTC and FCC, to uphold industry standards against illegal messaging. Our efforts are part of a larger commitment to combat misuse of communication technologies. By working alongside these agencies and carriers, we strive to foster a trusted environment free from spam and scams. We take a proactive stance in regulatory cooperation, ensuring our practices meet the stringent requirements needed to maintain a transparent and lawful communication network.
Industry Standards Compliance
RoboCent requires all users to adhere to industry standards as mandated by regulatory authorities like the TCPA, FCC, and FTC, as well as adherence to the guidelines of the CTIA and Mobile Marketing Association. These compliance measures are essential for maintaining ethical communication and safeguarding consumer rights. Users are expected to remain informed and align with these standards to ensure every interaction on our platform is conducted with the utmost responsibility and legal conformity.
Users of the RoboCent platform agree to our Acceptable Use Policy, signifying their commitment to responsible service usage. This policy encompasses the ethical use of our services, prohibiting spam, fraud, and any form of misuse. Adherence to this policy is crucial for maintaining the integrity of RoboCent's services and the trust of our user community. Violations of this policy are taken seriously and may lead to service suspension or further legal action to enforce compliance and protect all stakeholders.
By utilizing RoboCent's services, users agree to our Terms of Service, which constitute a binding legal agreement. These terms outline the operational use of our platform, user responsibilities, privacy policies, and the scope of service provided. Users confirm their understanding of these terms with continued use of the platform. It is the user's responsibility to stay updated on any term changes, as ongoing use indicates acceptance of the current and any revised terms.
Join Us in Steering Messaging Practices Towards Greater Compliance and Trust
Report illegal robocalls to help maintain industry integrity. Your action aids the FCC's active pursuit of violators, with enforcement that includes substantial fines and legal repercussions for offenders each year.
Reduce intrusive calls by adding your phone number to the National Do-Not-Call list. While this may not stop all unwanted calls, it can significantly decrease the number from compliant vendors.
For additional privacy protection, consider Incogni’s personal information removal service. Incogni can help scrub your data from various brokers, reducing unwanted contact.
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