> For the complete documentation index, see [llms.txt](https://docs.robocent.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.robocent.com/outreach/service-portfolio/teletownhalls/setup-and-pricing.md). # Setup & Pricing ### How it Works The flat event fee includes the following: * One "Question Screener" to screen your callees questions * 60 Minutes of Airtime * Inbound Participation Line w/ 1,000 Minutes * 30 minute Training Session for your Team in Demo Environment The event cost is based on the total number of dials, priced in tiered brackets by list size. Every event is quoted before scheduling. * Your phone list is scrubbed prior to dialing to remove any invalid, malformed, duplicate, disconnected, or mobile numbers. This will ensure you are only charged for dialing good landline numbers. * TeleTownHalls, by default, only contact Landline Phones due to FCC regulations surrounding pre-recorded messages. For dialing Mobile Phones to join your event, please see the “Live Agent Mobile Invite“ optional feature below. **Inbound Minutes**: Only applies to inbound calls received using the “Inbound Participant Line” * 1,000 included * Minutes beyond 1,000 are billed per minute at the rate in your quote **Airtime**: The length of time the event will last from “ON AIR” to completion * 60 minutes included * Airtime beyond 60 minutes is billed per minute at the rate in your quote #### Optional Features **Silent Moderator**: RoboCent will provide a muted moderator to control the dashboard during your live event, allowing participants to go live on air and managing the flow of the event. * Flat fee per event **Question Screener**: Every event must have at least one screener to manage the participants that want to ask a question. When a participant presses zero on their keypad to ask a question live on air, they first go through a screener who will take their information and screen the caller. If dialing over 10,000, we highly recommend three screeners or more to prevent bottlenecking. You may provide your own screeners that will learn how to work the dashboard during the included training session. * Flat fee per additional screener **Audio Recording**: Our voice talents can record your audio for you. We will help craft the script and one of our professional voice talents will record the Live Greeting, Voicemail Greeting, and Announcement RoboCall. * Available individually or as a package covering all three **Live Agent Mobile Invite**: TeleTownHalls utilize an autodialer to contact the phone numbers on your list. Due to FCC regulations, autodialers are not permissible on mobile phones. Because of this, a standard TTH Event only targets Landline Phones. This new feature allows us to contact the mobile phones on your contact list using a live human agent. We will provide two agents to place outbound calls to all the mobile numbers on your list. After the human agent reads the invite script, the contact will be transferred to the Live TTH Event. Because these calls are completed by a live human agent (not an autodialer), this feature is completely FCC & TCPA Compliant. * Flat fee per event to enable * Plus a per-number rate for each mobile number dialed * Flat fee per additional live agent **Announcement RoboCall & Text Message**: We recommend an announcement RoboCall 24 hours prior to your event. This will call all the same landline phones to let them know another call is coming in 24 hours for them to participate in the event. We also recommend a Text Message to all the cell phone numbers on your list 2 hours prior to the event, with instructions on how to dial-in to participate when the event starts. * Discounted TTH Announcement Messaging when bundled with your event **Extensionless Inbound Participation Line**: A standard Inbound Participation Line includes a 7-10 digit extension number that must be dialed after the callee dials in. The “Extensionless” line provides your organization with a clean, standard 10-digit number that will route directly to your event without the need to enter the extension. This can help callers join your event more efficiently to maximize participation. * Flat fee per event *** {% hint style="success" %} **Ready to price your TeleTownHall?** [**Schedule a quote call with our team**](https://meetings.hubspot.com/hector200/sales-team-quickfire) **and we will build a quote for your event.** {% endhint %} --- # Agent Instructions This documentation is published with GitBook. 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