# Agent Portal

### The Heart of P2P Texting

**P2P, or Peer-to-Peer texting, is all about personal connections.** Our [**robust Texting Platform**](/outreach/text-messaging.md) is designed around the principle that each text is individually and manually sent by a Human Agent. This ensures full FCC and TCPA compliance by avoiding the use of an autodialer that sends bulk texts automatically.

### **How Does It Work?**

When you schedule an outbound text message with RoboCent, you can choose who will send the texts - your team of staff and volunteers, or our [**dedicated in-house team of over 30 agents.**](/outreach/text-messaging.md#in-house-agents-standing-by) Since each text is sent by a human, managing this in-house can be a significant workload for your campaign. That's where our agents come in, ensuring your messages are sent on time, every time, regardless of your schedule or time constraints.

### **Engage with Voters in Real-Time**

Whether you send the texts yourself or utilize our agents, you and your team will always have access to the Agent Portal. This tool allows you to view inbound responses and engage in one-on-one conversations with your voters. This is the true power of P2P Texting—responding to inbound messages lets you answer voter questions, address concerns, and maximize engagement, converting voters into supporters.

### **Extended Conversations at No Extra Cost**

Every text you schedule with RoboCent includes 14 days of free, unlimited back-and-forth conversations with your voters. All inbound responses and any additional outbound messages you send to your contacts are not billed during this period, providing you with the flexibility to engage with voters for two weeks without any additional charges. We strongly recommend that every campaign fully utilizes the Agent Portal to make the most of our platform.

### Visit our guides below to learn more

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><a href="/pages/-MlN1Lq4u-EnCalgdqmZ"><strong>Master the Agent Portal Step-by-step guide</strong></a></td><td></td><td><a href="/pages/-MlN1Lq4u-EnCalgdqmZ">/pages/-MlN1Lq4u-EnCalgdqmZ</a></td></tr><tr><td><a href="/pages/-MlQi2rBgNnLJry3tX1i"><strong>Schedule a Text Message</strong></a></td><td></td><td><a href="/pages/-MlQi2rBgNnLJry3tX1i">/pages/-MlQi2rBgNnLJry3tX1i</a></td></tr><tr><td><a href="/pages/zw0to4ZSpa4zCeFTeDPK"><strong>Crafting the Perfect Text Script</strong></a></td><td></td><td><a href="/pages/zw0to4ZSpa4zCeFTeDPK">/pages/zw0to4ZSpa4zCeFTeDPK</a></td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.robocent.com/outreach/text-messaging/agent-portal.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.