> For the complete documentation index, see [llms.txt](https://docs.robocent.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.robocent.com/outreach/text-messaging/agent-portal.md).
# Agent Portal
#### The Heart of P2P Texting
**P2P, or Peer-to-Peer texting, is all about personal connections.** Our [**robust Texting Platform**](/outreach/text-messaging.md) is designed around the principle that each text is individually and manually sent by a Human Agent. This ensures full FCC and TCPA compliance by avoiding the use of an autodialer that sends bulk texts automatically.
#### **How Does It Work?**
When you schedule an outbound text message with RoboCent, you can choose who will send the texts - your team of staff and volunteers, or our [**Managed sending option.**](/outreach/text-messaging.md#in-house-agents-standing-by) Sending every message yourself can be a significant workload for your campaign. Managed sending takes that off your plate: your campaign launches automatically at its scheduled time, paces itself to carrier guidelines, pauses on its own during quiet hours, and monitors delivery the whole way, so your messages go out on time, every time, regardless of your schedule or time constraints.
#### **Engage with Voters in Real-Time**
Whether you send the texts yourself or use Managed sending, you and your team will always have access to the Agent Portal. This tool allows you to view inbound responses and engage in one-on-one conversations with your voters. This is the true power of P2P Texting—responding to inbound messages lets you answer voter questions, address concerns, and maximize engagement, converting voters into supporters.
#### **Extended Conversations at No Extra Cost**
Every text you schedule with RoboCent includes 14 days of free, unlimited back-and-forth conversations with your voters. All inbound responses and any additional outbound messages you send to your contacts are not billed during this period, providing you with the flexibility to engage with voters for two weeks without any additional charges. We strongly recommend that every campaign fully utilizes the Agent Portal to make the most of our platform.
#### Visit our guides below to learn more
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# Agent Instructions
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