Agent Portal
Last updated
Last updated
© 2024 RoboCent, Inc.
P2P, or Peer-to-Peer texting, is all about personal connections. Our robust Texting Platform is designed around the principle that each text is individually and manually sent by a Human Agent. This ensures full FCC and TCPA compliance by avoiding the use of an autodialer that sends bulk texts automatically.
When you schedule an outbound text message with RoboCent, you can choose who will send the texts - your team of staff and volunteers, or our dedicated in-house team of over 30 agents. Since each text is sent by a human, managing this in-house can be a significant workload for your campaign. That's where our agents come in, ensuring your messages are sent on time, every time, regardless of your schedule or time constraints.
Whether you send the texts yourself or utilize our agents, you and your team will always have access to the Agent Portal. This tool allows you to view inbound responses and engage in one-on-one conversations with your voters. This is the true power of P2P Texting—responding to inbound messages lets you answer voter questions, address concerns, and maximize engagement, converting voters into supporters.
Every text you schedule with RoboCent includes 14 days of free, unlimited back-and-forth conversations with your voters. All inbound responses and any additional outbound messages you send to your contacts are not billed during this period, providing you with the flexibility to engage with voters for two weeks without any additional charges. We strongly recommend that every campaign fully utilizes the Agent Portal to make the most of our platform.