Master the Agent Portal
The Heart of the RoboCent Texting Platform.
The Basics
Do I need to use the Agent Portal?
If you've selected (or plan on selecting) the "Self-Service" option when you schedule your Text Message, you or your agents will need to use the Agent Portal to send the initial messages and manage conversations.
Who Sends the Texts?
How to Use the Agent Portal
This guide assumes you already have a User Account with RoboCent. If you need to create an account, visit our guide by clicking the link below.
Click Here to view our Guide -> How To: Sign-Up
Additionally, to use the Agent Portal you must first be invited to join an Organization and assigned to the campaign. Once invited, you will receive an email confirming you have been successfully added to the campaign.
If you are not seeing any campaigns, contact your Account Administrator.
If you are an Account Administrator, review this guide to invite agents to your campaign -> How To: Invite Agents to a Campaign
Step 1: Navigate to the Agent Portal
Step 2: View Available Campaigns

Step 3: Send Initial Messages
To learn more about this process, visit our Guide -> Text Messaging with RoboCent
Step 4: View and Respond to Inbound Messages


Only account administrators will be able to see all messages received. If you are accessing the Agent Portal with an Agent account, you will only be able to see messages that have been sent to you.
Success! You can now successfully use the Agent Portal like a pro!
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